Booking & Cancellation Policy
At Jeep Safari Mankulam, we aim to keep the booking process simple and transparent. Please read the following Booking & Cancellation Policy before confirming your Jeep Safari or customized package.
Please read this policy carefully before making payment. By confirming a booking with Jeep Safari Mankulam, you agree to the terms described below.
Booking Process
Booking your Jeep Safari is simple. Here's how it works:
Choose Your Package
Select the Jeep Safari package that suits your requirements.
Contact Us
Contact our team through WhatsApp or phone and provide the following details:
- Name
- Travel date
- Number of people
- Selected package
Check Availability
Our team will check the availability of the selected package and date.
Make Payment
Once availability is confirmed, payment details will be provided. Payment is made through direct bank transfer.
Booking Confirmation
Once the required payment is received and the booking is confirmed, your safari slot will be reserved.
Standard Jeep Safari Packages
The displayed package price applies to the complete private Jeep for the standard 8-person group.
If your group has fewer than 8 people, please contact us for a customized package based on your group size and requirements.
Booking Confirmation
A booking is considered confirmed once:
- Package availability has been confirmed by our team
- The required payment has been received
- The booking has been confirmed by Jeep Safari Mankulam
Once the booking is confirmed, the selected Jeep Safari slot is reserved for your group.
Cancellation by the Guest
Non-Refundable Booking Amount
Once payment has been made and the booking is confirmed, the booking amount is non-refundable if the guest cancels the booking.
Reserved for a Specific Date
Our standard Jeep Safari packages are reserved for a specific date and group. Once a booking is confirmed, that slot is allocated to the guest and may not be possible to resell.
We recommend confirming your travel plans before making payment.
Cancellation by Jeep Safari Mankulam
In the event that Jeep Safari Mankulam cancels a confirmed booking, the amount paid by the guest will be refunded.
Cancellation may occur due to circumstances affecting the operation or the safety and feasibility of the planned safari.
Weather & Route Changes
Mankulam is a natural destination, and weather and local conditions can change. Heavy rain, water levels, road conditions or other local circumstances may affect particular routes or attractions.
If a planned route or attraction becomes unsuitable, our local team may modify the itinerary and replace affected locations with suitable alternatives.
Our priority is to provide the best possible experience while adapting to actual local conditions.
Package & Route Changes
The exact route or attractions covered depend on the selected package and actual operating conditions.
If local conditions make a particular route unsuitable, the team may adjust the route accordingly.
Such adjustments do not automatically constitute a cancellation by Jeep Safari Mankulam.
Customized Packages
Customized packages may include combinations such as:
- Jeep Safari
- Stay
- Trekking
- Camping
- Anakulam Experience
- Other activities
Customized packages are discussed and confirmed individually based on:
- Group size
- Travel date
- Accommodation availability
- Selected activities
- Duration
- Operational conditions
Cancellation and payment terms for customized packages may be communicated separately before confirmation.
Pickup & Drop-Off
Our standard pickup and drop-off point is Mankulam, Idukki, Kerala. Additional pickup points can be arranged at the following locations:
Standard Pickup
Mankulam, Idukki, Kerala
Aluva Railway Station
Additional charges apply
Cochin International Airport
Additional charges apply
Additional charges apply for pickup outside Mankulam. Pickup arrangements should be confirmed with our team before booking.
What's Included
Depending on the selected package, inclusions will be specified at the time of booking. For standard Jeep Safari packages, the following are included:
Included
- Private Jeep Safari
- Local Jeep driver
- Local knowledge and explanations
What's Not Included
Unless specifically mentioned in the selected package, the following are not included:
Not Included
- Food
- Personal expenses
- Applicable entry fees or passes
- Pickup/drop-off outside Mankulam
Any applicable entry fees or passes are paid separately by the guest.
Important Booking Information
Before making payment, guests are encouraged to confirm:
- Travel date
- Number of people
- Selected package
- Package inclusions
- Pickup requirements
- Any applicable additional charges
Once payment is made and the booking is confirmed, the booking is subject to the cancellation terms stated on this page.
Contact Us Before Booking
If you have any questions about the package, route, pricing, availability, pickup or cancellation terms, please contact our team before making payment.
Jeep Safari Mankulam
We're happy to answer any questions about the booking process, package inclusions, or the cancellation terms before you confirm.
Explore Mankulam With Us
Choose your Jeep Safari package, check availability with our team and confirm your booking.
